Returns Policy

If you are not happy with the goods ordered, please return in perfect condition, unused and unopened, including all packaging within 14 days of receipt for a full refund or exchange. This does not apply to Special Offer goods which are non returnable and non refundable unless faulty. This does not affect your statutory rights.

Delivery

Delivery is subject to availability of stock; usually within 2-4 days. Goods will be delivered by Royal Mail postage. Postage and Packing is free of charge for orders over £20 (99p otherwise). We will deliver products from your order in one package where possible, however if products are to be sent to multiple addresses, please create multiple orders so this can be achieved.

Damaged goods

In the unlikely event of a product being damaged during delivery or faulty on arrival, please inform us immediately via the Contact Us page and retain the product in its original packaging. We will make the necessary arrangements to correct the situation. In the event of damaged caused by neglect, accident and misuse by you, no claim will be considered.

Special Offers

Stock that has been reduced in price in the Special Offer section is down to us. No other offers or promotions will be accepted in conjunction with this offer. Prices can change at any time, but orders placed before a change will be honoured at the original price.

New Products

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Events outside our control

We are not liable or responsible for any failure or delay to perform any of our obligations that are caused by events outside our reasonable control.

Environmental considerations

Packaging is environmentally friendly. The plastic vacuum can be separated from the cardboard carton and recycled, but please check with your local council.

Trade orders

For trade orders, please contact us directly.

Contact Us

If you have any questions, recommendation or suggestions, please get in touch at the Contact Us page.

Updates

Last updated July 2017.